Privacy policy

Last updated: February 25, 2026

SMS & MOBILE PRIVACY POLICY: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Privacy Policy

Cleanhytech operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). cleanhytech is powered by Shopify, which enables us to provide the Services to you.

1. SMS AND MOBILE PRIVACY POLICY 

CleanHyTech is committed to protecting your privacy. This section outlines how we collect consent and manage mobile information for our SMS service-related notifications.

 

How Consent is Collected: We collect explicit, prior express written consent through an offline, paper-based process. During on-site water filter installation or maintenance visits, customers are presented with a physical service invoice. This invoice contains a dedicated SMS enrollment section where customers must manually check a box and provide their mobile number to opt-in.

No Third-Party Sharing: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Purpose of Messaging: Consent is used solely to send transactional, service-related notifications, including monthly payment invoices, filter replacement reminders, and appointment schedule updates. We do not send marketing or promotional text messages.

Opt-Out & Help: You can cancel the SMS service at any time by replying STOP to any message you receive. For assistance, reply HELP or contact us at cleanhytech@gmail.com.

Important Disclosures: Message and data rates may apply. Message frequency varies based on your maintenance service cycle.


"This is a sample of our physical service invoice with an explicit SMS opt-in checkbox and customer signature."

2. Personal Information We Collect or Process

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers.
  • Account information including your username, password, security questions, and settings.
  • Transaction information including the items you view, purchase, return, or exchange.
  • Device and Usage information including IP address, browser type, and interaction with the Services.

3. Personal Information Sources

  • Directly from you including when you create an account, visit the Services, or sign a physical service invoice.
  • Automatically through the Services including through cookies and similar technologies.
  • From our service providers such as payment processors and shipping partners.

4. How We Use Your Personal Information

  • Provide and Improve Services: To fulfill orders, process payments, and send service-related notifications and invoices via SMS.
  • Marketing and Advertising: To send promotional communications (excluding SMS opt-in data).
  • Security and Fraud Prevention: To authenticate accounts and provide a secure shopping experience.

5. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties like Shopify and vendors. Strict Exception: Mobile information and SMS consent data will NOT be shared with 임의의 third parties or affiliates for marketing purposes.

6. Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services.

7. Third Party Websites and Links

The Services may provide links to third-party websites. We are not responsible for the privacy or security of such sites. We recommend reviewing their privacy policies before providing information.

8. Children's Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.

9. Security and Retention

We take reasonable measures to protect your information, but no security system is perfect. We retain your personal information only as long as necessary to maintain your account, provide Services, or comply with legal obligations.

10. Your Rights and Choices

Depending on where you live, you may have the right to access, delete, or correct your personal information. You may opt out of promotional emails by using the unsubscribe link. For SMS, you may opt-out by replying STOP.

11. Complaints

If you have complaints about how we process your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

12. Contact Information

Should you have any questions about our privacy practices or this Privacy Policy, please contact us at:

CleanHyTech
Email: cleanhytech@gmail.com
Phone: 1-213-675-3939
Address: 737 South Oxford Avenue, 13, Los Angeles, CA, 90005, US


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